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 FAQ 

 FAQ 

I have questions about my order. How can I contact you?

Please email thegraffiteeartist@gmail.com

Where are you located?

We are located in Topeka, KS

What is the sizing for the tshirts?

All tshirts are true to size, unisex sizing

What tshirts do you use?

We use a variety of tshirts, Gildan softstyle (65/35 poly/cotton) & Gildan performance (100% polyester) are my most commonly used. 

Do you offer rush orders?

Yes we do! Please contact us prior to placing an order if you need it sooner than our current turnaround time. We do charge a small rush fee for these situations

Do your offer bulk discount?

If 10 or more of the same item is purchased, please reach out to inquire about bulk discounts

Turn Around Time & Special Orders

Turn around time will be discussed during your consultation. Typical TAT is up to 10 days on small orders, 21 on larger orders. We have most of the materials we offer in-house, but there are instances when we special order supplies for your project. This is included in your ETA. 

Payment & Shipping

50% deposit required on all custom orders. This is to ensure all materials and supplies are covered during the creating process.

We offer shipping via USPS First Class at a calculated rate depending on order weight & location.

Returns & Refunds

No refunds and we do not accept returns on custom items. The only returns approved will be mistakes made by us. Please contact us immediately if a mistake was made.

 

 

Thank you for shopping with us!

Contact Us

Graffiteez Customs
thegraffiteeartist@gmail.com
Topeka, KS 66616
www.graffiteezcustomz.com

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